Privacy Policy

Last updated: November 8, 2026

Narcity Media Inc. ("Narcity Media Group", "we", "us" or "our") operates NarcityMedia.com and RallyCreators.com, the site of Rally™, our creator partnerships division (together, the "Sites"). On the Sites, brands, agencies and creators learn about our services and contact us. This policy explains how we collect, use and share personal information through the Sites and our brands' Facebook and Instagram accounts.

Our news sites Narcity.com and MTLBlog.com, with their apps, user accounts and reader surveys, have their own privacy policies: Narcity.com and MTL Blog.

Information we collect

Information you give us. When you fill in a form on our Sites, for example to book a discovery call, ask about advertising or a creator partnership, download our media kit or a report, apply as a creator or subscribe to our news, we collect what you enter. Depending on the form, this can include your name, email address, phone number, company or brand, business type, budget, campaign dates and target market, your message and how you heard about us. Creator applications can also include your city, a description of your work, and your social media accounts and follower counts. When you book a meeting, our scheduling tool collects your name, email address, company and your answers about your goals.

Information collected automatically. Like most websites, we receive information that your browser sends when you visit our Sites, such as your IP address, browser type and version, the pages you visit, the date and time of your visit and the time spent on those pages. We also record the link or ad that brought you to our Sites, such as campaign tags and click identifiers added to the link. When you follow a contact link from RallyCreators.com to NarcityMedia.com, these tags and identifiers go with you.

How we use it

We use your personal information to:

  • answer your request or application and follow up with you, for example by sending you a link to finish booking a call;
  • send you our news or monthly updates if you asked for them. Every email has an unsubscribe link;
  • understand how our Sites are used, and run, secure and improve them;
  • measure and improve our own advertising, as explained below.

Cookies and similar technologies

Cookies are small files that your browser stores. Each Site asks for your choice when you first visit it.

On NarcityMedia.com, a banner lets you accept or refuse analytics and advertising cookies:

  • Analytics: Google Analytics and HubSpot help us understand how the Site is used.
  • Advertising: Google Ads, Meta (Facebook and Instagram), LinkedIn and OpenAI help us measure our ads and show them to people who visited the Site. Meta also receives a copy of the same events from our server through its Conversions API Gateway.

On RallyCreators.com, a banner asks whether we may use analytics cookies (Google Analytics). We don't use advertising cookies there.

We use these tools only if you accept the matching cookies. You can also set your browser to refuse cookies; some parts of the Sites may then not work.

Measuring our own advertising

This section applies only to requests sent from October 17, 2026.

We advertise our services online, including on Google, Meta (Facebook and Instagram) and LinkedIn. If you send us a request through a form on NarcityMedia.com after clicking or otherwise interacting with one of our Google, Meta or LinkedIn ads, and our sales team later marks your request as qualified, we may send that platform:

  • the click identifier the platform added to the link you clicked, if there is one; and
  • your email address in hashed form. Hashing turns the address into a fixed code (SHA-256) before it's sent to the platform. The platform compares that code with codes made the same way from its own users' email addresses.

We don't send your name, phone number, company or the content of your message. The platforms use this information to tell us which of our ads led to qualified requests and to improve how our ads are delivered. Each platform handles it under its own terms and privacy policy.

To ask us not to share your information this way, write to privacy@narcity.com.

Our Facebook and Instagram accounts

Our team manages the Facebook Pages, Instagram accounts and Meta ad accounts of Narcity, Narcity Québec, MTL Blog, Narcity USA and Narcity Media Group with a Meta app called Narcity Media Insights. Through it, we may read, answer and moderate the comments and mentions people leave on these accounts, and see the public profile details Meta shows with them, such as a name or username. We use this only to run our accounts and answer people. We don't use it to build profiles or for advertising, and the app doesn't offer Facebook Login to the public.

Who we share it with

We share personal information with:

  • service providers that run the Sites and our tools for us, such as HubSpot, which hosts NarcityMedia.com, our forms, our customer database, our emails and our meeting scheduler, and Zapier, which connects some of these tools;
  • the analytics and advertising partners named above, if you accept their cookies, and Google, Meta and LinkedIn as described under "Measuring our own advertising";
  • authorities, when the law requires it;
  • a buyer or successor, if we're involved in a merger, a reorganization or a change of control. If that happens, we'll notify you and outline your options.

Outside Québec and Canada

HubSpot and the other providers named above may store and process personal information outside Québec and Canada, including in the United States, where local authorities may be able to access it under local laws.

How long we keep it

We keep personal information only as long as we need it for the purposes above, or as the law requires.

Security

The security of your personal information is important to us, but no method of transmission over the internet or of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your rights and choices

You can ask to access, correct or delete your personal information, withdraw your consent, or ask us not to share it with ad platforms, by writing to privacy@narcity.com. You can unsubscribe from our emails at any time with the link in each email. If you aren't satisfied with our answer, you can contact the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.

Deleting your data

To ask us to delete personal information we hold about you, including anything that came to us through Facebook or Instagram, write to privacy@narcity.com and tell us the email address or account the request is about. We'll answer within 30 days and confirm once it's deleted. This doesn't remove what you posted on Facebook or Instagram yourself: you can delete that in those apps, and we can hide or remove a comment on our own posts if you ask.

Person in charge of the protection of personal information

Our Chief Executive Officer is responsible for the protection of personal information at Narcity Media. You can reach them at privacy@narcity.com.

Links to other sites

Our Sites may contain links to sites that we don't operate. If you click a third-party link, you'll be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

Changes to this policy

We may update this policy from time to time. We'll notify you of any change by posting the new version on NarcityMedia.com and updating the date above. If a change meaningfully reduces your rights, we'll notify you at least thirty (30) days before it takes effect.

Contact us

For any question about this policy or your personal information, write to privacy@narcity.com.